Privacy Policy
Last updated: May 30, 2026
Victoria Beauty & Victoria Nails ("we", "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you request a booking, use our site, or communicate with us via WhatsApp and Telegram.
1. Information We Collect
We collect personal information that you provide to us directly. This includes:
- Identity Data: Full name.
- Contact Data: Phone number and messenger profiles (WhatsApp, Telegram) for booking confirmations.
- Booking Data: Selected services, preferred specialists, date and time, and optional notes.
- Preference Data: Language preference and location choices (Thong Sala or Sri Thanu).
- Usage & Tech Data: Anonymized analytics events (page views, CTA interactions) to improve site performance.
2. How We Use Your Data
We use your information for the following specific purposes:
- To coordinate and confirm your beauty treatments and appointments.
- To send booking notifications, updates, and aftercare/hygiene guidelines via WhatsApp or Telegram.
- To verify location suitability and maintain high standards of professional setup and hygiene.
- To analyze traffic and user flows to optimize the platform experience.
3. Data Sharing and Third Parties
We value your trust and do not sell, rent, or trade your personal data. We only share information with third parties in these limited scenarios:
- Service Providers: Integrations such as Telegram and WhatsApp APIs to send automated notifications.
- Legal Compliance: When required by applicable Thai laws, PDPA (Personal Data Protection Act), or safety regulations on Koh Phangan.
4. Security and Storage
Your booking information is stored securely in our centralized Payload CMS database. We implement strict administrative and technical measures to prevent unauthorized access, loss, or alteration of your records. Access is restricted exclusively to authorized booking managers.
5. Cookies
We use functional cookies to remember your language preference and coordinate secure booking sessions. For detailed information, please review our Cookie Policy.
6. Your Rights
Under the PDPA and GDPR, you have the right to access, correct, or request the deletion of your personal records. To execute these rights, please message our administrator directly via Telegram or WhatsApp.